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Terms and Conditions


This website provided by Hong Kong Palace Museum Limited (‘HKPM’) is subject to these terms of use and Privacy Policy. This website shall be HKPM’s exclusive property and all intellectual property rights in this website shall be owned by HKPM.

The use of this website signifies users’ understanding of the Privacy Policy and acceptance of and agreement to these terms of use. Users shall use this website in compliance with all applicable laws of the HKSAR.

The use of this website is for personal and non-commercial use only. Users shall not (i) re-sell or charge others for the use of or access to this website or any function therein; and (ii) use this website in any way for commercial use or malicious purpose.

Copyright Notice

Unless otherwise indicated, all materials contained in this website are subject to copyright owned by HKPM. HKPM’s copyright protected materials may be re-disseminated or reproduced, provided that HKPM as the source of information is acknowledged and that the re-dissemination or reproduction is for non-commercial use. Any other reproduction, adaptation, distribution or dissemination or making available of the content available in this website for commercial use is only permissible subject to prior written approval from HKPM and the payment of a charge for such request.

Please note that this permission only applies to copyright materials of HKPM. Where third party copyright is involved, permission to reproduce or otherwise use such material must be obtained from the copyright owners concerned.


Hong Kong Palace Museum is committed to making its websites accessible to the widest audience possible. To ensure adequate and uniform coverage, we aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Standard, Level AA to the maximum extent possible. In case you encounter any problems or have any feedback on accessibility of this website, please contact Accessibility Office of the West Kowloon Cultural District Authority via email

Security Statement

Users acknowledge and agree that HKPM shall not be responsible in any manner for direct, indirect, special or consequential losses or damages howsoever arising out of the use of this website. HKPM does not guarantee that any messages or information sent via this website will be completely secure. HKPM does not accept any responsibility for any damages incurred by any user if the user sends a message or provides any information to HKPM, or if HKPM sends a message or provides information to any user at the user’s request, via this website. Communications via this website may be subject to interruption or delayed transmission due to network traffic or incorrect data transmission due to the public nature of the network or otherwise.


For Registration of MyWestKowloon Account

User may become a registered user of this website by registering a MyWestKowloon account (‘Account’). By registering an Account, user acknowledges and agrees to the following: 

  1. User shall be responsible for ensuring that the information provided for the registration of the Account is correct and complete and shall timely inform HKPM of any changes to such information by updating the relevant information in the Account.

  2. User may use the Account for the following purposes: -

      a. obtaining updated information of the programmes, events and offerings in the West Kowloon Cultural District

      or in connection with HKPM;

      b. facilitating user’s participation in any such programme, event or offering;

      c. managing account by providing and/or updating user’s own personal information and preferences;

      d. retrieving e-ticket purchased by user for ticketing event(s) and registration event(s);

      e. improving customer experience of the programmes, events and offerings in the West Kowloon Cultural District

      or in connection with HKPM.

  3. User acknowledges that all programmes, events and offerings will be subject to specific terms and conditions.

  4. User shall be responsible for and shall take all reasonable steps to maintain the confidentiality and security of the

  user’s Account and password and for restricting access to the user’s device(s) on which the Account has been or is

  used, and to the extent permitted by applicable laws, user agrees to accept responsibility for all activities that occur

  under the user’s Account. User shall inform HKPM immediately if the user has any reason to believe that the user’s

  account or password is being or is likely to be used in an unauthorised manner.

  5. HKPM reserves the right to suspend or terminate any user’s Account, any functions of such Account and/or any

  privileges as holder of such Account at any time without prior notice.


Update of these Terms of Use

These terms of use may be updated from time to time by HKPM without prior notice. Please check this page regularly for any updates. By using this website or registering for an Account, users unconditionally agree to the latest version of these terms of use.


In the event of any dispute, the decision of HKPM shall be final and conclusive.

These terms of use have been translated into Chinese. If there is any inconsistency or ambiguity between the English version and the Chinese version, the English version shall prevail.


These terms of use are governed by the laws of the HKSAR.

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